Contact us!

Dear Customer!

In order to be able to help you quickly and efficiently, we maintain several customer relationship channels. We want to be able to maximize the satisfaction of our customers, so you can also contact us with your comments and suggestions.


Please choose the one that suits you:


We will send you our answer within 24 hours on weekdays. On weekends, the possible response time is 24-72 hours.

Please send us your letter to the following address: 

Live Chat:

Weekdays: 09:00 to 17:30 (+6 Pacific Time)

We will respond to you within a few hours at the latest.


Social media where you can discuss your problems with other people, read news, curiosities

TevoUp 3D Technology Co., Ltd.

Instruction files & Firmware:

Here you will find everything you need for your printer

TevoUp Printers Files

Troubleshooting (Knowledge-base):

 Knowledge base for old Tevo products

Old Tevo Printers

For Business Partner

If you are interested in reselling or advertising, please contact us at the contact details below.




Facebook:Yongyi Wang


Your Sincerely,

TevoUp Team